Reference and Information Services Section

The Reference and Information Service section is responsible for the following library functions;

Provision of personal assistance to library users on the use of the library.
Assisting library patrons to search for information both within and outside the library.
Management of reference collections.
Question and Answer Service (QAS).
Library research and evaluation activities

The following shall be the guidelines for the Reference and information services section;

Every reference question shall be regarded as valid and all questions shall be given equal
Every effort shall be made to complete each reference transaction successfully, consulting the right sources and expertise.
Patrons shall be served on first come, first served basis.
Services to patrons shall take precedence over other duties.
Staff shall offer to schedule an appointment with patrons if extensive research is needed: The Library shall pass on to patrons any costs incurred while obtaining information for a patron on the internet or outside the library system.
Patrons shall be notified when their materials are ready for collection.

Reference Patrons’ Privacy

Library staff shall maintain a high level of respect for the confidentiality of patrons and questions that they ask.
Data that is collected in the course of reference services shall not be shared outside the C
Information about the types of questions asked, as well as the content responses to questions may be retained for “Frequently Asked Questions”.

Mampong - Ashanti Region
Google Map: 3J55+7G Mampong

E-Mail: info@mtce.edu.gh & mttcemampong@gmail.com

050 138 9354

ABOUT US

Mampong Technical College of Education was founded in 1922 as one of the four trade Schools across the country established by the then Governor of the Gold Coast, Governor Sir Fredrick Gordon Guggisberg.

SOCIAL

Mon-Fri 8:00am – 5:00pm

Saturday – Closed